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Self Storage UnitsGoods left behind · NSW VIC QLD WA SA

UNITS 01–06NSW VIC QLD WA SA

Self Storage Units · a guide published by Dotto

Goods left behind and storage fees unpaid: what five states’ laws require before the goods go

Self Storage Units is a guide to the law on goods left with a business and never collected, in New South Wales, Victoria, Queensland, Western Australia and South Australia, written and published by Dotto. One unit per state, each read from that state’s own Act or consumer agency, and a sixth on the five states’ storage lien Acts.

In each of the five states, most goods left behind cannot be sold or disposed of until the person who left them has been given notice and time to collect. How long that is, who else is told and whether a court or tribunal must agree turn on what the goods are and what they are worth.

General informationAbout five states’ uncollected goods laws as their Acts and agencies set them out on 9 October 2026, not legal advice about any unit, charge or dispute. Each unit names the Act and agency page to check, such as NSW Fair Trading, Consumer Affairs Victoria and Consumer Protection WA.

01Before anything: which law?

Three of the five uncollected goods laws make way for a separate law about storage, where that law applies. NSW Fair Trading says the NSW Act is not available for goods held by a storer with charges owed by the depositor, and the Act names the Storage Liens Act 1935 among the laws it does not replace. Queensland’s Act does not apply to goods, other than motor vehicles, left for storage with a storer within the meaning of its Storage Liens Act 1973, unless they were also taken in for some other treatment. Western Australia’s Act does not apply where an Act in its Schedule governs the goods, and the Warehousemen’s Liens Act 1952 is on that list. Consumer Affairs Victoria’s pages and South Australia’s Unclaimed Goods Act 1987 do not mention a storage or warehouse lien law, and this guide does not say how the two kinds of law fit together in those states. In New South Wales, Queensland and Western Australia those exceptions can close the uncollected goods route to a storage business owed fees. Each of the five states covered here has a storage or warehouse lien Act, and unit 06 sets out what each one lets a storage business owed fees do with the goods it holds.

In all five, an agreement between the person who left the goods and the business holding them can change the picture, because each law gives way to an agreement that deals with disposal, at least as far as it goes.

02The six units

  • New South Wales

    Most goods under $1,000 can go 14 days after notice; $20,000 or more needs the Tribunal. A storer owed charges is pointed to the Storage Liens Act.

    Open unit 01: New South Wales
  • Victoria

    Written notice, then 28 days, or up to 180 days if the person cannot be reached. Three value bands decide who is told and how goods may go.

    Open unit 02: Victoria
  • Queensland

    A sign at the counter, a notice that goods are ready, six months, a notice of intention, newspapers, then a public auction.

    Open unit 03: Queensland
  • Western Australia

    Prescribed goods, goods up to $3,500 and goods above it each follow their own forms. The largest need a Magistrates Court order.

    Open unit 04: Western Australia
  • South Australia

    Three scales by combined value: 14, 28 or 60 days. The smallest vest in the holder; the largest need a court order.

    Open unit 05: South Australia
  • Storage liens

    A storer owed fees holds a lien on the goods. Once some charges are more than 6 months old (more than 12 in Victoria, and in New South Wales for goods deposited before a 1989 amendment began; at least 6 months owing in South Australia), it can move to sell, starting with a notice that gives at least a month (30 days in Queensland) to pay.

    Open unit 06: Storage liens
Close-up of a weathered grey steel roller shutter, its horizontal slats scuffed and lightly dented.
The slats of a steel roller shutter, pulled down. Photo by ImageParty on Pixabay

03The shortest path, side by side

Low-value goods: notice and wait in each stateThe quickest route each law allows for ordinary goods of modest value, as read on 9 October 2026. Every unit sets out the conditions in full. Where a storage lien law applies instead (section 01), these paths may not be open; unit 06 sets out the lien Acts’ own path to a sale.
StateWhich goodsNotice and waitHow they may go
NSWWorth less than $1,000Oral or written notice, then at least 14 daysIn an appropriate manner
VICWorth less than $200Written notice, then a further 28 days (60 if the person cannot be reached despite reasonable written attempts)Any way, including selling, destroying or keeping them
QLDCharges claimed of $110 or less (above that, a court order); not goods left for storage with a storer under the Storage Liens Act 1973A sign displayed where the goods were taken in, notice that they are ready, at least 6 months, then a notice of intention, given and published in newspapers, at least 28 days before the salePublic auction, in a lot of their own
WAPrescribed goods, such as bedding and clothing, of any valueForm 1, then at least 3 months, then a notice of intention at least a month before any attempt to sellAuction or private sale; other disposal after a month of reasonable but unsuccessful efforts
SACombined value of $200 or less ($1,000 with a motor vehicle)Notice, then at least 14 daysThe goods vest in the business holding them

04Where money left over goes

After a sale, every state lets the business keep its charges and costs. What happens to the rest differs:

  • NSW: back to the owner, or handled as unclaimed money through Revenue NSW.
  • Victoria: unclaimed money under the Unclaimed Money Act 2008.
  • Queensland: paid to the public trustee within 14 days of the sale, unless already paid to the person entitled.
  • Western Australia: to the person who left the goods, or lodged with the State Treasury if they cannot be found and it stays unclaimed for 28 days.
  • South Australia: paid to the Treasurer.